+1-855-211-0932 (ID:278449)
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Customer Support


Context Help

If you feel lost inside our web hosting Control Panel, the very first thing you should do is push the Help button, which is present on each page. A pop-up window will show up. It offers elaborate information about all the actions that you can carry out on that particular page. Each context menu opens on the same page so that you can quickly return to your work.

Video Tutorials

We have a wide variety of how-to videos explaining how to use our web hosting Control Panel. They're shot for those of you who want to see how things are being done instead of just reading articles. Thus, everyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you need, have a peek at our extensive FAQ section, which includes questions asked by real clients and offers practical solutions. We regulary "revamp" our FAQ section with new articles in order to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions section either, you can get in touch with our excellent team of customer support engineers available 24-7-365 and ready to assist you with any query. Each trouble ticket you submit will be responded to in less than 60 minutes (the average response time being just 20 minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 278449

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com